Reference

funlotre Privacy Policy for Your Account

Our funlotre Privacy Policy explains what we collect when you open an account, verify your phone and move between the lobby and local wallet options.

Account dataWallet recordsCookie choicesPrivacy requests

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How DANA And QRIS Data Is Used

funlotre Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the account details you submit, your phone verification result, device and browser signals, login records, support messages and payment references. When you choose DANA, OVO, GoPay or QRIS, we may retain the wallet name, transaction reference, amount status and matching account details

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needed to reconcile a deposit or withdrawal; we do not need your wallet password. Bank transfer and virtual account checks may show a reference linked to BCA, BRI, Mandiri or BNI. We use these records for account security, fraud screening, payment matching and legal duties, then
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keep them only for the period required for those purposes. Access depends on local law, and we may ask for additional account proof before changing personal details or releasing a withdrawal. You can ask us about a record through 24/7 Support, subject to identity checks.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Privacy Help After Wallet Checks

A clear contact path matters when a privacy request follows a phone check or wallet status question. Use our 24/7 Support route from the account area and describe the record, device or payment reference involved. We may request account details before discussing personal data, so your request reaches the correct account.

Team online

24/7 Support

Send a privacy question through 24/7 Support when a login, phone verification or wallet reference appears in your account record. We use the account context to locate the correct request.

Account correction

Ask us to correct a name, phone number or account detail through the same support path. We check the account before making a change, helping prevent another person from altering your data.

Payment trace

Include the DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference when your privacy question concerns payment data. This lets us separate your record from another transaction.

ACCOUNT SAFETY

Account Data From Login To Lobby

We handle privacy through practical account steps rather than vague promises. Phone verification connects a request to your account, device signals help us spot unusual access, and cookie controls support a consistent…

Account details

We use the name, phone number and login details you provide to create and maintain your account. Phone verification helps us confirm that a privacy request comes from the account owner.

Device signals

Browser type, device details and login timing can be recorded for account protection. These signals help us investigate an unusual sign-in without needing access to your DANA or OVO password.

Cookies

Cookies can keep your session and selected settings working as you move from account access to the lobby. You can manage cookie choices in your browser, though some account functions may change.

Payment matching

A QRIS, GoPay, bank transfer or virtual account reference may be matched with your account to confirm status. We use the reference for reconciliation, not to collect your wallet login secret.

Data retention

We retain account, support and payment records for as long as needed for the stated purpose or a legal duty. When retention ends, records are removed or separated from direct account details.

Change requests

Contact 24/7 Support to ask about access, correction or deletion of personal data. We may verify your phone or account activity first, and we explain when a record cannot be changed.

Privacy Policy Questions For Indonesia

These Privacy Policy answers cover the account steps you are most likely to check before opening an account. They explain wallet records, device signals, cookies, retention and the support route available when you need a personal data request handled.

It covers account details, phone verification, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create the account, complete phone verification and connect privacy requests to the correct account. We may check it again before changing personal details.

Yes. The policy includes QRIS, DANA, OVO and GoPay references, payment status and matching account details. We do not need your wallet password to reconcile a transaction.

We may record browser type, device details, login timing and related security signals. These records help us examine unusual account access and protect your personal data during sign-in.

Yes. Contact 24/7 Support with the account detail you want corrected. We verify your account first, then explain the change or any reason a record must remain unchanged.

We keep payment and account records only as long as needed for reconciliation, account security, support or a legal duty. Retention can vary by record type and local requirements.

Use 24/7 Support from your account area and identify the data request clearly. Where local law permits, we can address access, correction or deletion after verifying your account.

funlotre Privacy Policy for Your Account

Privacy Help After Wallet Checks

24/7 Support

Account correction

Payment trace

Account Data From Login To Lobby

Account details

Device signals

Cookies

Payment matching

Data retention

Change requests

Privacy Policy Questions For Indonesia

01 What does the funlotre Privacy Policy cover?

02 Why does funlotre need my phone number?

03 Does the Privacy Policy include QRIS and wallet data?

04 What device data is collected during login?

05 Can I ask funlotre to correct my account data?

06 How long does funlotre keep payment records?

07 Where can I ask about access or deletion of data?

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